November 10, 2015
What Consumers Say about Apple Watch, iPad Pro, iPhone 6S Now that Marketing Dust has Settled
Toluna QuickSurveys discusses results of a poll of 1,000 Apple users nationally on some of…
October 27, 2015
Three Criteria for a Better Customer Experience
To respond to and engage more effectively with today’s buyers, companies need to deliver a…
September 28, 2015
Collaboration among Product and Customer Data Domains Critical in Creating Memorable Customer Journey
Master Data Management (MDM) solutions ensure each customer engagement is as personalized and relevant as…
September 22, 2015
Which Customer Satisfaction Measurement is Right for You?
Organizations are becoming aware of the necessity of internal customer satisfaction surveys for improving services.…
August 25, 2015
Trends in Operational Metrics Show Demand for Greater Insights
Acting on these insights will help performance-driven software companies understand how to use metrics to…
August 4, 2015
The Surge in Shared Service Management
Even though shared service management benefits the supporting departments as well as the end users…
June 15, 2015
Overcoming the Digital Business Disconnect
C-level executives often can’t agree on who is responsible for what when it come to…