Article July 27, 2009 Confronting Software's Blind Spot A survey conducted by Neochange and CIO Insight of 204 individuals in IT organizations reveals… admin Love0
Article October 27, 2008 The Innovator's Dilemma: Q&A with John Schloff of Pitney Bowes When confronted by transformative disruptive technology such as Cloud, how can senior business and IT… admin Love0
Article October 20, 2008 Essentials for Selling Software to the Midmarket In our work at The Midmarket Institute in facilitating collaboration and commerce among midsize companies… admin Love0
Article August 25, 2008 Getting Smart When You are Lucky For more than 25 years, I have been a consultant and industry analyst in the… admin Love0
Article July 3, 2008 12 Essential KPIs to Drive Improved Service Revenue Performance How strong is your company's customer support renewal program? Many software service executives think they… admin Love0