May 11, 2011
Unextreme Exploring
The unknown is the danger within every new territory. Venture into an unblazed forest and…
May 2, 2011
How to be an Extraordinary Leader
What does leadership mean today? It's a term used often, in many contexts, to imply…
May 2, 2011
Customer Satisfaction – and the Flip Side: Churn
In today's world of cloud and SaaS, almost real-time metrics are critical, if not mandatory,…
April 25, 2011
Better Training = Better Sales
How would you answer the following question: "What is the goal of training developed by…
April 25, 2011
Cisco Kids
In a recent mea culpa of insight, Cisco CEO John Chambers declared that Cisco had…
April 25, 2011
Business Success Invariant
All commercial organizations in modern economics follow the same single invariant pattern. It doesn't matter…