Article April 21, 2015 Customer Success Services for Sustained Growth Measure your organization’s ability to deliver services with customer success against these seven capabilities. Di Freeze, Editor Love0
Article February 17, 2015 Digital Transformation: Keys to Success Here’s what your organization needs to know to create a winning edge in the digital… Di Freeze, Editor Love0
Article February 9, 2015 Future of Video Games: 5 Predictions This article discusses the appeal of streaming game subscriptions and gives five predictions for the… Di Freeze, Editor Love0
Article December 16, 2014 Managing Change in Evolving Software Licensing and Monetization for 2015 This article looks at the evolution of software licensing and monetization in 2015, including customer… Di Freeze, Editor Love0
Article October 7, 2014 Harnessing Big Data to Develop New and Profitable Data-Driven Products and Services The successful definition, launch and scaling of a Big Data offering requires these four critical… Di Freeze, Editor Love0
Article August 26, 2014 Billing System Trends in the Internet of Things This platform meets enterprises’ vast and disparate requirements for their different billing, customer care, selling… Di Freeze, Editor Love0
Exec Briefing June 24, 2014 A Billing Guide for Your IaaS business This white paper provides an understanding of the considerations surrounding deploying a cloud billing solution… Di Freeze, Editor Love0
Article June 2, 2014 Redefining Cloud Customer Experience and Driving Recurring Revenue These four imperatives will help software customer executives develop and operate a new Maintenance, Customer… Di Freeze, Editor Love0
Exec Briefing March 29, 2014 How to Make Billions with a Web-Based Consumer Business: The Four Gears Model Chasm Group has evolved its thinking on how technology adoption operates, especially for Web-based apps… ksgoolsby Love0
Article March 25, 2014 A Brief History of Free Software … Or Did Facebook Pay Too Much for WhatsApp? A Silicon Valley technology visionary discusses how the role of software has evolved, Facebook’s acquisition… Di Freeze, Editor Love0