How can companies operate functionally in a contactless workspace, while maintaining an authentic connection with people? This is what CEO, Keith Metcalfe and his teams at Traction Guest have turned their focus to.
With 34 years of programming experience in various organizations, Cal shares what he's observed of leaders who are looking to be reinvigorated, what to do when job-inspiration is lost and taking an educated leap of faith.
Coco Brown, Founder and CEO of The Athena Alliance, has built a powerful community of board-ready women, rising executives, investors, CEOs, board directors, and corporations. With a unique insight into making a board-ready leader, she is widening and diversifying the circle of board candidates to allow for consistent growth and relevancy in today’s high-tech, fast-paced world.
As Michael Corleone famously said in The Godfather, "It's not personal, it's business." However, Nick Mehta, CEO of Gainsight recognizes how shifting our mindsets from 'personal vs. business' to personal AND business makes a big difference in the new world of customer service expectations.
In an industry where software-as-a-service continues to increase, it's refreshing to speak with someone who runs their business with value-as-a-service at the core of their operation. Having grown Coupa from a small startup to a multi-billion dollar public organization, CEO and Chairman of the Board, Rob Bernshteyn shares how organizations can improve their customer service methods, no matter their size or revenue.