March 24, 2014
8 Tips for SaaS UI Design that Reduce Churn
How do you design a SaaS product to become a habit for users? The battle…
December 16, 2013
The New Way to (Easily) Bend over Backwards for Customers
Here’s how brands can advance beyond traditional methods to offer customer service in a way…
December 3, 2013
Social Intelligence: A Time to Listen, a Time to Engage
Hypatia reveals top priorities for measuring success of social analytics and intelligence efforts and what…
October 8, 2013
First Benchmarks on Embedded Functionality in Business Intelligence Rank it “Critical” in Importance
How can embedded BI create competitive advantages? What are prioritized initiatives and features?
September 11, 2013
The Anatomy of Big Data
Explore insights in Big Data’s aspects such as emerging technologies and challenges.
September 10, 2013
Investing in CRM: How to Ensure a Positive Customer Experience
Customer relationship management providers and sales teams need to address four issues to succeed in…
September 3, 2013
Knowing Your Customer Means Getting Acquainted with Your Big Data
Efficiently leveraging Big Data provides the potential to predict behavior before you ever come into…