Article August 28, 2012 Customer Engagement Analytics – 5 Steps to Success A recent survey shows many SaaS providers are not using data on application usage. Here's… ksgoolsby Love0
Article June 3, 2012 Mobile Customers Data Complicating Retailers’ Use of Metrics An e-tailing group study reveals customer interaction on mobile devices is causing merchants to struggle… ksgoolsby Love0
Exec Briefing January 18, 2012 Multi-channel Marketing: How to Get Started How can marketing organizations can develop multi-channel marketing campaigns at the right time to spur… ksgoolsby Love0
Exec Briefing January 18, 2012 How to Start Using Customer Intelligence to Optimize Revenue This paper discusses how to think about using existing data as customer intelligence, learn from… ksgoolsby Love0
Exec Briefing January 18, 2012 Marketing Strategy Transformation: A Critical Step to Multi-channel Marketing and Right Time Revenue Optimization This paper discusses four important elements that need to be addressed as a foundation to… ksgoolsby Love0
Article November 28, 2011 Right-Time Revenue Optimization: The Big Data Opportunity for Marketing Many software vendors struggle with driving revenue performance and applying data growth to drive buying… ksgoolsby Love0