Article November 10, 2015 Boxever CEO Discusses Customer Intelligence and Predictive Marketing Boxever discusses its startup journey from its launch in Dublin, Ireland, to going global, and… Di Freeze, Editor Love0
Article June 8, 2015 Does your Software Business have “Stickiness” for Customer Upsells and Renewals? Customer intimacy is crucial, so software firms must find ways to get closer to customers.… Di Freeze, Editor Love0
Reports May 19, 2015 Software CEO / CFO Outlook 2015: On the Customer Success Road in a Perfect Storm This report on findings in Sand Hill Group’s Software CEO / CFO Outlook 2015 study… ksgoolsby Love0
Exec Briefing June 17, 2014 Predictive Apps: The Next Big Thing in Customer Engagement This report introduces predictive apps and advises application development and delivery (AD&D) professionals on how… Di Freeze, Editor Love0
Article December 3, 2013 Social Intelligence: A Time to Listen, a Time to Engage Hypatia reveals top priorities for measuring success of social analytics and intelligence efforts and what… Di Freeze, Editor Love0
Article November 4, 2013 Google Glass Tops Wearable Tech Trends in 2014 The first in SandHill’s 2014 forecast articles discusses how wearable technologies create new user experiences… Di Freeze, Editor Love0
Article August 6, 2013 Social Analytics and Intelligence: Market Realities Benchmarking study insights regarding social analytics and intelligence (SA&I) tools reveal the top reasons enterprises… Di Freeze, Editor Love0
Article June 11, 2013 Social Analytics and Intelligence: More than Just Social Monitoring Tools This article from Hypatia reveals study insights including important metrics for measuring the effectiveness of… Di Freeze, Editor Love0
Article January 29, 2013 How Big Data Analytics Fuels Customer Management Excellence Hypatia’s recent study found how analysis of both structured and contextual business information impacts customer… Di Freeze, Editor Love0
Article January 28, 2013 How to Increase the Lifetime Value of Your Customers This article discusses ways to track and impact engagement, sentiment and your company’s marketing and… Di Freeze, Editor Love0