TAG: customer intelligence

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M.R. Asks 3 Questions: Girish Mathrubootham, Co-Founder & CEO of Freshworks

It was a broken TV and a random comment about helpdesk pricing that prompted CEO, Girsh Mathrubootham to co-found Freshworks (then Freshdesk), growing it to a $300M ARR, with a multi-billion dollar valuation and over 50,000 customers.

AI is Driving the Transformation of Retail

Here is a closer look at five use cases that demonstrate the innovations helping retailers improve the shopping experience for their customers.

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How CMOs Can Benefit from an Online Customer Community

Online customer communities help chief marketing officers interact personally with customers. Here are three benefits and reasons why they are valuable tools to marketing leaders and their teams.

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