Article December 8, 2010 Nine Key Points to Negotiate in a SaaS Agreement So you've decided to go with Software-as-a-Service (SaaS). It's easy to implement, easy to use… admin Love0
Article July 3, 2008 12 Essential KPIs to Drive Improved Service Revenue Performance How strong is your company's customer support renewal program? Many software service executives think they… admin Love0
Article July 14, 2007 Optimizing Recurring Service Revenue: Eight Questions CFOs Should Ask CFOs often assume that service revenue is like the weather: there's not much they can… admin Love0
