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The Essential Guide to Quality Assurance in Digital Transformation Planning

By February 20, 2019Article

Almost every business that plans to grow in this competitive market is going digital. Regardless of the size
of the business, digital transformation is one of the top priorities for every business leader. The topic of how business can remain relevant and competitive in this increasingly digital world has become the key focus of panel discussions, keynotes, research papers, and articles.

As digital transformation may look different for every business, it gets difficult to define the concept in a way that is right for each one of them. In simple terms, we can define digital transformation as the integration of digital technology with the aim to create a bridge between the digital and the physical world. It is the convergence of operational technology and information technology. It can be applied to almost all business areas to improve operational efficiency, tap new revenue streams, and to deliver a better experience to customers.

One important question to ask is: Are the products and applications aligned for digital transformation? When a business embarks on the digital transformation journey, it faces challenges at multiple fronts such as software, devices, and system interactions. The key challenge is to achieve transformation while maintaining product/solution quality and interoperability of connected systems while also delivering a delightful user experience.

It is not uncommon for large organizations to spend tons of money as a cost of excess rework resulting from unexpected changes in product functionality or design. Quality assurance (QA) can play a vital role in overcoming such challenges. Automation of test procedures can further reduce the frequency and the number of human errors, improve the test coverage across the systems, and reduce the time-to-market for the products.

During the product growth phase, businesses are more focused on reducing the cost of improving product quality and associated rework time – both of which can be achieved with more effective testing. When the product has matured, the business focus shifts to higher productivity and rapid innovation to stay competitive in the market.

To read eInfochip’s full guide to quality assurance in digital transformation planning, click here. 

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