March 29, 2011
5 Ways IT Can Establish Cloud Control
Informatica's CIO Tony Young recently noted that when it comes to adopting cloud-based (SaaS) applications,…
March 23, 2011
VMware Takes on Hybrid Clouds and PaaS
I spoke with Shekar Ayyar, VP of corporate strategy at VMware about the company's cloud…
February 8, 2011
Five Predictions for Social Media in Customer Service
What do I see happening at the intersection of social media and tech services in…
July 20, 2010
Seven Key Requirements for Private Clouds
While the IT industry, analysts, and media continue to debate, define, and document cloud computing,…
July 13, 2010
Joining the Integration Revolution
In the long term, custom, point-to-point integrations always result in an integration hairball that is…
June 2, 2010
How Smart Enterprises are Riding the Cloud
Smart enterprises are approaching the Cloud not as an all-or-nothing alternative to company-owned hardware, but…
April 4, 2008
ERP Systems: The Next Legacy Dinosaur?
Enterprise customers are increasingly aware of the "deadweight tax" levied by ERP systems. This so-called…