Article December 11, 2012 SaaS Metrics: Three Steps to Success Using metrics as a roadmap to improve your SaaS business can be very effective. Here… Di Freeze, Editor Love0
Article December 11, 2012 The Need for Greater Healthcare Business Intelligence Effectively implementing and utilizing business intelligence is increasingly important for the healthcare industry. This article… Di Freeze, Editor Love0
Article December 11, 2012 Using Application Performance Management to Improve Your Customer’s Experience Attention is often placed on the technology details of how application performance monitoring (APM) works,… Di Freeze, Editor Love0
Article December 4, 2012 How Big Data and the Cloud are Changing Customer Service Solutions In today’s digital world, enterprises and customer service providers need to provide better, smarter solutions… Di Freeze, Editor Love0
Article December 2, 2012 Conversation with HR Solution Provider, Saigun Technologies Among the many HR solutions available today, this integrated HR automated solution is comprehensive and… Di Freeze, Editor Love0
Exec Briefing November 26, 2012 Anticipate, Simplify, Learn: A Proactive Framework for Intuitive Customer Care This white paper lays out a plan organizations can use to better understand how and… Di Freeze, Editor Love0
Article November 26, 2012 The Battle Heats Up: Predictions on Winning Software Startups in 2013 Who will be the young software players and startups to watch in 2013, and why?… ksgoolsby Love0
Article November 13, 2012 Dresner’s Point: When it Comes to BI Value, Remember Dilbert In business intelligence and information management, what should be managed by business users instead of… ksgoolsby Love0
Article November 12, 2012 Q&A with Software Startup Druva Managing endpoint data in a mobile world can be daunting. Here’s a cloud-based unified solution. Di Freeze, Editor Love0
Article November 11, 2012 The Software Spending Pulse for 2013 Twelve industry observers tell SandHill what will influence SMB and enterprise spending on software in… ksgoolsby Love0