Software Pulse

Business Strategy for Software Executives

July 7, 2005


Software that Makes CIOs Happy

Top IT executives from Unilever, BP, Lockheed Martin and Kaiser Permanente provide insight on what software vendors can do to improve their product offerings.

By Maryann Jones Thompson, Sand Hill Group

Most I.T. buyers would say that software vendor behavior has improved over the past 5 years. Since the recession when businesses dramatically slashed I.T. budgets, software companies have had no choice but to improve customer relations and product quality in order to remain competitive.

But CIOs speaking at Software 2005 say there is still much room for improvement in software buyer-vendor relations.


New & Improved News has quickly become one of the best online resources for software business leaders to find executive-level perspective on important industry topics. Now, the news page has been redesigned to help readers find the news they want - and fast. From the main news page, readers can see the software business headlines in the 'Top Stories' list to find stories of interest and click the 'More Software News' link to scan a complete list of recent software news.

Alternatively, visitors can scan the blue navigation bar on the left side of the news page to choose a category of stories to review. News stories are classified by executive function (General Management, Sales & Marketing, Engineering & Services, and Finance) and by topic (M&A, Offshoring, Big 5 Vendors, Security, Open Source, Regulations & Compliance, and many more). At the top of the right column, there are also links to Venator Partners' lists of software "M&As" "VC Deals," and "Executive Moves."

The home page has also been redesigned to include "Quick Links" to Sand Hill Group's most popular content. Atop the list this week, the Enterprise 2005 conference site. Email us with feedback on these new features and suggestions for new features.

Poll: Significance of Wipro Exec's Move?

Last week, Vivek Paul left Wipro to become a partner with Texas Pacific Group. What does this executive move mean for the significance of offshoring in software today?
View the poll >>

In last week's poll, readers provided their insight on how the software business will perform in the third quarter. Click here to give your opinion and see the results.
View last week's poll >>

Analyzing the Analysts

Don't miss Vinnie Mirchandani's post to the Blog on the Voice of the Customer which examines the role of industry analysts in the software industry today.

And Paul Lavallee advises readers to be aware of Bing-Fa in his addition to the Blog on Software in China.

If you have a post for the blog, email us.

Enterprise 2005 Just 1 Month Away!

Request your invitation to be a part of Enterprise 2005, the software industry's most elite event. Two hundred software CEOs and professionals will gather in Pebble Beach, Calif. on August 7-9 to discuss "New Opportunities." Keynote presenters will include SAP's Bill McDermott, Adobe's Bruce Chizen, Symphony Technology Group's Romesh Wadhwani,'s Jim Steele, and Disney's Tony Scott. To request an invitation and find out more about the conference, click here.

More at

Read the most important enterprise software industry news of the week >>

Monitor the latest software venture capital deals >>

Size up last week's software M&A deals >>

See who’s made it to the top in our list of recent software executive appointments >>

Parting Thought

" There is less to fear from outside competition than from inside inefficiency, discourtesy and bad service."
- Anonymous

Courtesy of Malcolm Kusher, The Kushner Group