Software CEO Outlook for 2014 and More

June 4, 2014

This week's Pulse is sponsored by NetSuite

Sand Hill 50 “Agile & Innovative” in Cloud

Kamesh Pemmaraju,
Senior Product Manager
Dell Inc.

The Sand Hill 50 is a list of cloud players that stand out from the crowd. The list is based on the fundamental requirement of business value and an evaluation along the following criteria: unique value proposition, ecosystem, investors and management team, customers and industry influence and buzz.

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Customer Experience: Redefining for the Cloud

Singu Srinivas,
Partner
Waterstone Management Group

Given the recurring revenue-centric approach of most cloud offerings, a Maintenance, Customer Support and Retention (MCR) function is now essential to drive profitability within the subscription model. Here are four imperatives to develop and operate this model and redefine cloud customer experience.

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Notable Quote

"I’ve always wanted to have a closer relationship with Microsoft, and now..."

Click here to see who said it.

How Do You Hadoop?


There has been a lot of activity around Hadoop offerings in the last six months. This is a quick snapshot of how Hadoop practitioners’ responses have changed since Sand Hill Group’s last report “Do You Hadoop?” in 2013. It is based on a survey of 63 companies in May 2014 and presents information on complexity of data, satisfaction with Hadoop initiatives and more. Click here to read the report.

This Week's Sponsor: NetSuite

NetSuite Inc. is a leading vendor of cloud computing business management software suites. NetSuite enables companies to manage core key business operations in a single system, which includes Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), and Ecommerce. NetSuite's "real-time dashboard" technology provides an easy-to-use view into up-to-date, role-specific business information.

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The Pulse

The Pulse is the newsletter of SandHill.com, the online business strategy destination for the software, cloud, mobile, and Big Data ecosystem. To subscribe, click here.

Publisher: M.R. Rangaswami
Managing Editor: Kathleen Goolsby
Editor: Di Freeze

SandHill.com is published by Sand Hill Group, which provides investment and management advice to emerging leaders in the $600 billion enterprise software, services, and solutions market.