Author user photo

Technology Service Providers Moving to Relationship Model in Digital Customer Revolution

Graham Clark, Vice President Global Head, Customer Experience Management - Mphasis

Company executives say they are looking for these 11.5 key principles from their technology service providers today.

Author user photo

Venture-Backed Software Startups Leverage “NearAgile” Engineering Services for Rapid Growth

John Hitchcock, Director - Avantica Technologies

Many software startups turn to nearshore services partners in Costa Rica, Peru and other Latin American countries. Here are the benefits.

Author user photo

How IT Exchanges Bridge the Gap between SMBs and IT Service Providers

Sanjeev Kapoor, Founder & CEO - IT Exchange

SMBs have many outsourcing challenges, but here’s how using a curated marketplace helps them access quality services without breaking the bank.

Author user photo

Q&A with Total Defense CEO on Trends in Cloud-Based Security Services

Paul Lipman, CEO - Total Defense

How can you protect your organization from cybercrime, malware and digital threats? This unified service protects the Web, email and device vectors.

Author user photo

How to Preserve and Increase the Relevancy of IT Application Development in the 21st Century

Ray Payette, SVP, Services, Engineering and Operations - Blueprint

A look at seven of the most common pain points in application development, the impact they have and possible ways they can be fixed.