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Business Strategy for Software Executives |
March 4, 2009 |
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Ten Tips for Improved UsabilityAs flawless usability becomes the rule for today's enterprise software, UEVision shares a checklist from its usability experts for ensuring the optimum user experience in this post to the SandHill.com Blog on usability. The Future of the Service DeskLuis Font of NTRglobal explains how remote support is breaking down geographic boundaries in this post to the SandHill.com Blog on SaaS. Publish Your Perspective!SandHill.com wants your opinions. Send your thoughts on the enterprise software industry to SandHill.com editor, Maryann Jones Thompson (maryann@sandhill.com) and have your opinions published on our site. Market Rebels and Radical InnovationIn this adaptation from Hayagreeva Rao's book, he explains the role of activists in making or breaking new markets, products, and services. Find out more in this article from The McKinsey Quarterly. News Update: Billion Dollar BabySalesforce.com matures to the ranks of the megavendors; plus, startup valuations drop, IBM's Iowan move and "shockingly bad" enterprise software? Read these stories and more software news of the week in the latest SandHill.com Software News Summary. Poll: Generation SaaS?Will the primary IT decision makers be from Generation SaaS when the recession is over? Last week, readers speculated about how virtualization will impact enterprise software leadership. More at SandHill.com:Gartner: PC sales to see worst fall in history. XML vendor Layer 7 Technologies receives a Series C Round. Versata Enterprises acquires AlterPoint. MuleSource names Greg Schott CEO. Send us your feedback on this newsletter and the SandHill.com site. Parting Thought“We cannot swing up on a rope that is attached only to our own belt.”
Courtesy of Malcolm Kusher, The Kushner Group
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THIS WEEK’S SPONSORCognizant is a global provider of IT, consulting and business process outsourcing services. Cognizant delivers a better Return on Outsourcing via our single-minded passion to making our customers’ businesses stronger. SOFTWARE PULSESoftware Pulse is a publication of SandHill.com, the online resource for software business strategy. To subscribe, To unsubscribe, Send us your feedback, SandHill.com is published by Sand Hill Group, which provides investment and management advice to emerging leaders in the $600 billion enterprise software, services and solutions market. Sand Hill Group produces the Software and the Enterprise series of conferences for industry executives, and authors research reports on cutting-edge technology topics. |
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