Software Pulse

Business Strategy for Software Executives

July 28, 2009

Mike Thompson

How to be an Extraordinary Leader

A new book explains the core principles that define the “Organizational Champions” who will successfully guide their companies through today’s complex marketplace.

By Mike Thompson, SVI

What does leadership mean today? It’s a term used often, in many contexts, to imply many qualities, that it’s tough to say what it means and who truly merits the distinction of being called a leader.

For example, what separates leaders most of us acknowledge as great such as Jack Welch, Mother Teresa, Winston Churchill, John F. Kennedy, Martin Luther King Jr., Mohammad, or Moses from my adventure guide in Costa Rica or from my wife’s tennis team captain? They’re also considered leaders.

Everyone, it seems, qualifies.

We see leadership in everything—every competency, every project, every relationship. Behind every problem, there seems to be a leadership scapegoat. Leadership has become the abyss of all issues and is used to describe the progress made by any individual. The term continues to evolve in application and dissolve in impact. It no longer distinguishes, and yet we distinguish the term.

The consequence of lacking a clear definition of leadership, of course, is that without one we cannot recognize, train, cultivate, manage, or effectively follow the leaders we desperately need to guide our businesses in the most complex marketplace in world history. Without these leaders, businesses quite simply will fail to meet the unprecedented challenges they face. We need organizational champions to survive and to thrive today and tomorrow.


What Makes Enterprise Software Successful?

What are the barriers holding organizations back? Are software vendors doing enough? Take a short survey from, Neochange, and the SSPA and give us your opinion about the drivers of enterprise software success. All respondents will receive a copy of the findings and one lucky respondent will win a new iPod!

Eliminating the Competition

Jon Fisher Jon B. Fisher looks at Adobe’s history of buying competitors to improve its market position in this post to his Blog on Strategic Entrepreneurism.

Using LOVE to Ride Out the Downturn

Bruce LaFetra Bruce LaFetra of Rubicon Consulting explains the advantages that the Lifetime Opportunity Value Equation (LOVE) model delivers in creating the strong customer bonds necessary to survive the recession. Find out more in this post to the blog on software marketing best practices.

Publish Your Perspective! wants your opinions. Send your thoughts on the enterprise software industry to editor, Maryann Jones Thompson ( and have your opinions published on our site.

McKinsey on Rebuilding Corporate Reputations

A perfect storm has hit the standing of big business. Companies must step up their reputation-management efforts in response. Find out why in this article from The McKinsey Quarterly.

DON’T MISS - On the Radar: Scout Analytics

Matthew ShanahanThis on-demand revenue optimization vendor aims to triple its subscriber base in the next 12 months. Read how SVP of Strategy Matthew Shanahan says its “Super Cruncher” culture helps to foster an environment of success in this profile of Scout Analytics on the Radar.

News Update: The First Time

Microsoft misses its quarter; plus, Microhoo resurrects, security likes SaaS, and more Who's Who woos. Read these stories and more software news of the week in the latest Software News Summary.

Poll: Software’s “Organizational Champions”?

Which of today’s software CEOs qualify as “Organizational Champions”?
Take our Pulse Poll >>

Last week, readers voted on whether SaaS is really enterprise ready.
Give us your opinion and see the results >>

More at

IBM beefs up its network offerings to improve its cloud computing services.
Read the most important enterprise software industry news of the week >>

Workday tops the list of Q2 venture fundings.
Monitor the latest software venture capital deals >>

HP swallows up file-server vendor, Ibrix.
Size up last week’s software M&A deals >>

Workforce automation software maker, Calabrio, named Tom Goodmanson president and CEO.
See who’s made it to the top in our list of recent software executive appointments.

Send us your feedback on this newsletter and the site.

Parting Thought

“No executive has ever suffered because his subordinates were strong and effective.”
— Peter Drucker

Courtesy of Malcolm Kusher, The Kushner Group



OpSource delivers a complete Web operations solution for software as a service and web companies. Many of the largest software companies and the most innovative web companies have selected OpSource as their Web operations partner. By doing so, they are able to focus their resources on building on-demand businesses, rather than investing in and managing the complex and costly infrastructure 24x7, staff and services necessary for successful web application delivery. Providing everything but the application itself, OpSource is the only Web operations company whose customers pay only for what they sell, not for the resources they consume.
Find out more.


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click here. is published by Sand Hill Group, which provides investment and management advice to emerging leaders in the $600 billion enterprise software, services and solutions market. Sand Hill Group produces the Software and the Enterprise series of conferences for industry executives, and authors research reports on cutting-edge technology topics.