The Pulse - A newsletter by
March 2, 2016
This week's Pulse is sponsored by NetSuite

Ask the Experts: Customer Data Privacy

John Ladley

John Ladley
President and Chief Delivery Officer
First San Francisco Partners

Personal information is valuable in optimizing and personalizing a customer experience. But Personally Identifiable Information (PII) can be abused. In this article, three experts give their advice on how companies can best protect customers’ PII.

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Startup Insights from OpsPanda CEO

Jon Kondo

Jon Kondo
Co-Founder and CEO

OpsPanda puts an end to dealing with massive spreadsheets when planning for operational units within companies. In this interview, the CEO discusses how its SaaS product helps customers, the company’s journey out of stealth and his insights for other CEOs from 30 years of software and sales experience.

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Diversity Tips for Startup Success

Carol Broadbent

Carol Broadbent
Crowded Ocean

“Diversity” is a hot topic these days in high-tech, both for the VC industry and the startup world. This article discusses why startups should take a broader definition of diversity, in addition to gender and racial diversity, and apply it to different stages of their company.

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Combining CRM and Marketing Automation

Shreyansh Surana

Shreyansh Surana
Head of Marketing
Agile CRM

Many small and midsized businesses struggle to maintain a complex web of customer connections and marketing initiatives across various platforms. This article discusses six advantages of a combined customer relationship management (CRM) and marketing automation platform.

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SandHill Survey on IT Priorities and Spend in 2016

SandHill needs insights of CxOs of software companies and services companies. We just launched our first study of IT priorities and spend, and we’ll appreciate your time in answering a few short survey questions so that you and all of us in the industry can benefit from combined knowledge and insights. In appreciation, we’ll provide you a complimentary copy of the report ($300 value) on the findings. If you are not the right person who has information about your company’s IT spend and priorities in 2016, please forward this survey information to the appropriate C-level executive in your company.

Click here to take the survey.


This Week's Sponsor: NetSuite



NetSuite Inc. is a leading vendor of cloud computing business management software suites. NetSuite enables companies to manage core key business operations in a single system, which includes Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), and Ecommerce. NetSuite's "real-time dashboard" technology provides an easy-to-use view into up-to-date, role-specific business information.


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