Business Strategy for Software Executives
February 26, 2007
The Future of Globalized Services
Software vendors must embrace new global business disciplines that will form the basis for the next generation of competitive advantage.
By Francisco DíSouza, Cognizant
What in this global world is going on? The implications of globalization are everywhere. Companies are multinational. Politics is multilateral. Society is multicultural.
Looking at the future of technology services, it is important to remember that services are, in the end, consumed and delivered by people. By the year 2050, the population in the U.S. and Europe will be dwarfed by the populations of Asia, South America and the rest of the world.
This population shift will impact both the supply and demand side of the equation. Where these regions are seen today as producers of services, they will also emerge as powerful consumer markets.
The future of services is global. In fact, the globalization of services delivery will form the basis for competitive advantage in most industries – and software is no exception.
Software vendors that understand the globalization of services and internalize the new set of best practices associated with it will be best positioned for leadership in the coming decades.
Leveraging the Power of Innovative Networks
Just as Francisco D’Souza illuminates the future of globalized services, S. Sadagopan of Satyam envisions the power and beauty of a well-designed global innovation network. Though rare today, these innovation networks will be configured for cost and managed for value. Read how and why in this week’s post to his SandHill.com Blog, The Deep End.
Avoiding 11th Hour Negotiations
There is nothing worse than a sales deal being questioned in the 11th hour and putting a halt on the project: "We haven't budgeted for.." or “Our CEO has decided to…” Jeff Thull of Prime Resource Group takes a look at how to avoid these last-minute excuses in this week’s post to the SandHill.com Blog on best practices for software sales.
Publish Your Perspective!
The SandHill.com Blog wants your opinions. Send your thoughts on the enterprise software industry to firstname.lastname@example.org and we’ll publish them in our blog.
News Update: OUCH!
Microsoft is double-whammied with a $1.5 billion judgment and the debut of its “most significant challenge” in ten years; plus, Salesforce.com beat The Street, NetSuite's IPO will soar and TCS moves into Mexico. Read these stories and more software news of the week in the latest SandHill.com Software News Summary.
Improve Productivity in Services
Services operations are variable, and measuring their performance is complex. But a company can raise their productivity by managing demand, assigning tasks by the cost of resources, and increasing labor's efficiency. Read how in this article from The McKinsey Quarterly.
Poll: Will Microsoft Prevail?
Last week, readers gave their opinions on whether the new Open Solutions Alliance could ever present a challenge to today’s major vendors. What do you think?
More at SandHill.com:
A software maker goes up against Microsoft.
Avidence receives $5 million
Google buys Adscape Media.
Michael Lawrie named to the board of Juniper Networks.
Send us your feedback on this newsletter and the SandHill.com site.
“It is pardonable to be defeated, but never to be surprised.”
Courtesy of Malcolm Kusher, The Kushner Group
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