TAG: Vested Outsourcing

Kate Vitasek - Vested Outsourcing

A software customer spends a lot of money up front on the software with no real guarantee of success, or even that they really understand how to use the software properly and how it fits into the business and infrastructure. Whether operating in the cloud or not, one thing both sides should consider is a shift in the way they deal with each other - a shift to value-based discussions.