TAG: social media

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Here’s What Your Data Breach Incident Response Should Look Like

Knowing beforehand what to expect and steps to take will go a long way to mitigate a data breach crisis as it unfolds. Here are recent mistakes companies made and steps for an effective incident response plan.

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Review Strategies and the Customer Experience

What should software companies consider before joining any review site? How can you take a role in guiding what customers say? And what can you do about a poor review?

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How to Establish a Huge SaaS Customer Base

Any SaaS business can use these proven ideas to grow market share and build trust with current and potential customers.

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