TAG: return on investment

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Services Design for Customer Experience

Successful services result in customer loyalty and revenue growth. Include these six steps in designing your services methodology for success.

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Data Connectivity with IoT Drives New Value for Business

The Internet of Things offers the potential for completely new levels of business value by providing a corporate data-connectivity backbone. Here’s how.

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Ask the Experts: ROI vs ROE

Experts discuss whether the goal of ROI is diminishing in importance due to focus on return on user experience (ROE).

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