TAG: return on investment

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How to Lead and Scale Your Customer Success Program

The emphasis on the customer success journey is gaining momentum but is still in the early stages. Consequently, software companies sometimes launch programs and initiatives without knowing keys to success.

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Enterprise Application Tiering with Hadoop

Here’s how Hadoop, as an enterprise data management platform, reinvents information life cycle management and delivers dramatic ROI.

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Services Design for Customer Experience

Successful services result in customer loyalty and revenue growth. Include these six steps in designing your services methodology for success.

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