TAG: recurring revenue

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Trends in Operational Metrics Show Demand for Greater Insights

Acting on these insights will help performance-driven software companies understand how to use metrics to identify strengths, weaknesses and areas for improvement in achieving goals.

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How to Lead and Scale Your Customer Success Program

The emphasis on the customer success journey is gaining momentum but is still in the early stages. Consequently, software companies sometimes launch programs and initiatives without knowing keys to success.

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