TAG: M.R. Rangaswami

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Indian Software Startups Similar to Excitement of Late-90s Silicon Valley

The NASSCOM Product Conclave 2011 is a must-attend event for software product startups. Here's why U.S. buyers and software execs should keep the Indian startups on their radar screen.

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Customer Satisfaction - and the Flip Side: Churn

In today's world of cloud and SaaS, almost real-time metrics are critical, if not mandatory, on an almost daily basis. In our recent survey of software CEOs and CFOs (see "Software Industry Facing Growing Pains"), we asked respondents to identify the most important metrics they use to track their business. The survey found that, as the industry transitions from on-premise to the SaaS and cloud models, revenue still tends to be the top indicator.

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Software Industry Facing Growing Pains

We're in a period of exciting growth, according to the findings in Sand Hill Group's Software CEO/CFO 2011 survey. The surveyed executives predict the pace of growth in 2011 will be dramatically better than that of the past year. The survey findings detailed in the report (Software CEO/CFO Outlook 2011: The Gains and Pains of Growth) paint a portrait of software industry evolution: new technologies, models and vendors are taking hold as enterprise customers increase their demands for flexibility, innovation and anytime/any place access to software solutions. Executives participating in the survey cited three primary factors driving the growth they predict for the next 12 months.

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Ten Drivers of Software Innovation in 2011

M.R. Rangaswami of Sand Hill Group believes 2011 will be another exciting year for enterprise software innovation. Here are the ten focal points that will drive software vendors to develop products, better address customer needs and rev their business models in the coming year.

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CEO Outlook 2010: New Decade, New Realities

Many of the more than 100 software CEOs, COOs and CFOs surveyed by Sand Hill Group for the new "Software CEO Outlook 2010: New Decade, New Realities" study are planning for significant growth in 2010. But some software vendors face challenges from customer organizations' increasing adoption of cloud computing and their preference for moving away from the traditional software licensing model. In addition, the profile of the software purchase decision-maker in customer organizations is changing. Even the metrics that software firms use to track their business are evolving rapidly.

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