TAG: Intacct

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SaaS Now Revolutionizes the Channel

SaaS is requiring SaaS vendors and their channel partners to change the way they work together.

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Customer Satisfaction - and the Flip Side: Churn

In today's world of cloud and SaaS, almost real-time metrics are critical, if not mandatory, on an almost daily basis. In our recent survey of software CEOs and CFOs (see "Software Industry Facing Growing Pains"), we asked respondents to identify the most important metrics they use to track their business. The survey found that, as the industry transitions from on-premise to the SaaS and cloud models, revenue still tends to be the top indicator.

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Software Industry Facing Growing Pains

We're in a period of exciting growth, according to the findings in Sand Hill Group's Software CEO/CFO 2011 survey. The surveyed executives predict the pace of growth in 2011 will be dramatically better than that of the past year. The survey findings detailed in the report (Software CEO/CFO Outlook 2011: The Gains and Pains of Growth) paint a portrait of software industry evolution: new technologies, models and vendors are taking hold as enterprise customers increase their demands for flexibility, innovation and anytime/any place access to software solutions. Executives participating in the survey cited three primary factors driving the growth they predict for the next 12 months.

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Winning Channel Strategies for the Cloud, Part I

The traditional software (on-premise) sales model relies on the both direct and indirect distribution, leveraging the indirect Channel (the Channel) to build a loyal customer base and to generate a large portion of sales. The notion of SaaS channels is evolving and is relatively untested in the marketplace. But there are cloud companies that have been building successful channel-centric organizations.

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  • Is Data Science Dead? Watch the Carpe Datum Rx Debate - April 30
  • Join Ray Wang at SafeNet Lunch & Learn - May 8
  • Preparing for IPO: Streamlining Compliance in the Cloud - April 23