TAG: growth strategy

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Four Pitfalls that Sabotage Startup Growth

David Siemer, Managing Director of Siemer and Associates, discusses the challenges of the building phase and what startups can do to ensure they can support a healthy growth rate.

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Building a New Kind of Software Company

For years, IDC has ranked QlikTech the world's fastest-growing BI software vendor, and the company has won many awards for its product, QlikView, and its innovation and disruptive technology. Even more interesting than its fast market traction is the fact that it brands itself as "a new kind of software company" and consistently wins awards for being a great place to work. Sandhill.com spoke with QlikTech CEO, Lars Bjork, about the company's origins and growth journey. In this article he shares the decisions and mindset that led to success and the lessons learned along the way.

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12 Essential KPIs to Drive Improved Service Revenue Performance

How strong is your company's customer support renewal program? Many software service executives think they know the answer based on a few statistics and some anecdotes from their sales team. However, these measures are often inconsistent and rarely instructive on how to improve the business. ServiceSource believes that the real yardstick of renewals performance lies in a comprehensive set of key performance indicators (KPIs) that can tell a much broader story

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