Much of the attention around cloud computing has focused on the innovation of the Web-based architecture. But the innovation of SaaS isn't just about Web access to software. I can think of five other reasons that the disruption of SaaS companies is about more than the Web access to software and the browser-based user interface.
So you've decided to go with Software-as-a-Service (SaaS). It's easy to implement, easy to use and has a friendly subscription pricing model. You're psyched. Then comes the contract. While SaaS has simplified enterprise software in many ways, you will still need to review, negotiate and execute a fairly complex contract when subscribing to an "enterprise-class" system. In this article, we will walk you through the nine most important things to consider when negotiating your SaaS agreement.