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The Key to Making Big Data Valuable: Make it Personal

Laks Srinivasan, Co-Chief Operating Officer - Opera Solutions

How can companies use data to bring in more customers, make them more loyal, turn unhappy customers into loyal champions of the brand and drive a significant increase in revenue?

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Collaboration among Product and Customer Data Domains Critical in Creating Memorable Customer Journey

Todd Callen, Executive Vice President, Sales and Marketing - Stibo Systems

Master Data Management (MDM) solutions ensure each customer engagement is as personalized and relevant as possible. Here are the key system components.

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SaaS Delivery Model More Important than Features but Peace of Mind is Tops

Marcus Wagner, Founder and CEO - AcctTwo

The SaaS delivery model has many advantages. Here’s how its characteristics provide value beyond meeting specific functional requirements.

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Transforming the Energy & Utilities Industry with Smart Analytics

This white paper showcases how energy and utility providers can unlock potential service opportunities using a reliable predictive analytics solution across all stages of the business cycle.

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Retail Dynamic Pricing is More Than Software; it’s Also Strategy

Jason Wilson, Communications Manager - Mi9 Retail

Price intelligence software is the cornerstone of dynamic pricing for retailers. Here’s why strategy must be applied with the software to optimize margins, response times and other pricing KPIs.