TAG: customer satisfaction

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6 “Musts” for Rebuilding Trust with Customers

How the new demand for data impacts customer engagement and what technology vendors must do to regain consumer confidence in the wake of recent data breaches.

Consumer Acceptance will Drive VR's Evolution

The successful use of AR/VR in areas such as retail and real estate rests on the technology’s ability to enhance customer visualization, service and satisfaction.

Meet the 5 Types of Cloud Services Buyers

A summary of new ISG research shows the maturity gap between buyers of public cloud services continues to widen.

Blockchain’s Power as a Trust-Building Vehicle

Looking past its risky, cryptocurrency notoriety, blockchain can deliver transparency and improved collaboration to mid-sized companies.

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