TAG: customer satisfaction

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Ask the Experts: ROI vs ROE

Experts discuss whether the goal of ROI is diminishing in importance due to focus on return on user experience (ROE).

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Successful IoT Projects Need Corporate IT Know-How

This article presents examples that highlight the value of the business know-how of corporate IT for successful IoT projects and offers four tips for IoT teams.

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Attaining Four Levels of Internet of Things Benefits

The possibilities created by the IoT’s connected products and services seem infinite, but the potential benefits will generally fall into four areas.

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