TAG: customer satisfaction

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Leadership Is Communication: The Service-Profit Chain

Successful leadership depends on employee engagement. But to truly engage employees, managers must first offer a clear plan of where they want the team to go. Here’s how crowdsourcing software helps.

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Startup Insights from CEO of Fast-Growing Apttus

The CEO of Apttus discusses its Quote-to-Cash software and the company’s bootstrap/funding journey. He shares advice for startup CEOs and discusses the market for revenue management life cycle products.

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