TAG: customer satisfaction

Subscription Model Delivers 9x Growth

The second annual Subscription Economy Index shows the power of innovative subscription models to deliver results for leading enterprises around the world.

AI is Driving the Transformation of Retail

Here is a closer look at five use cases that demonstrate the innovations helping retailers improve the shopping experience for their customers.

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Fueling Conversations in an Account-Driven World

A three-point strategy for creating the sales-ready messaging and content that are critical in this “retro yet revolutionary” sales strategy.

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Disruption Amazon Style: Lessons from the Masters – Part I

The software industry can steal from the giant’s playbook of value creation and monetization in the areas of IoT, Big Data, customer relationships and distribution.

The Power of Value-Based Pricing

SaaS vendors should abandon their outmoded, “gut”-driven strategies and implement value-based pricing to drive bottom-line results.

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