TAG: customer relationship management

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Q&A with Apsona about Salesforce Add-on Web Apps

Apsona’s data import/export, filtering and reporting tools benefit companies using Salesforce.com or in ecommerce. The CEO also shares experience for other startups in applying customer feedback to product development.

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How to Find Gold Amid Big Data Chaos

To better understand massive amounts of customer data, service-based businesses must identify links and trends across multiple channels, getting down to the source of the issue. Here is a solution.

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