TAG: customer intelligence

AI is Driving the Transformation of Retail

Here is a closer look at five use cases that demonstrate the innovations helping retailers improve the shopping experience for their customers.

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How CMOs Can Benefit from an Online Customer Community

Online customer communities help chief marketing officers interact personally with customers. Here are three benefits and reasons why they are valuable tools to marketing leaders and their teams.

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Retail Trends in the Internet of Things

Beacon tech, digital signs, PoS terminals and security cameras all point to a wide array of customer information, thanks to the IoT. How are retailers leveraging this information?

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