TAG: customer intelligence

Author user photo

Social Intelligence: A Time to Listen, a Time to Engage

Hypatia reveals top priorities for measuring success of social analytics and intelligence efforts and what makes social media conversations truly actionable.

Author user photo

Google Glass Tops Wearable Tech Trends in 2014

The first in SandHill’s 2014 forecast articles discusses how wearable technologies create new user experiences and analytics and highlights a recent use of Google Glass.

Author user photo

Social Analytics and Intelligence: Market Realities

Benchmarking study insights regarding social analytics and intelligence (SA&I) tools reveal the top reasons enterprises invest in these tools and the top three usage challenges.

Author user photo

Social Analytics and Intelligence: More than Just Social Monitoring Tools

This article from Hypatia reveals study insights including important metrics for measuring the effectiveness of social media analytics efforts and actions planned to circumvent metrics and ROI challenges.

More Articles

News You Can Use

Register for LicensingLive! 2014

Click here for news on the Data Analytics Outsourcing market,  the 3G/4G M2M devices market as well as other news releases