TAG: customer experience

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A Billing Guide for Your IaaS business

This white paper provides an understanding of the considerations surrounding deploying a cloud billing solution for your IaaS business.

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Top 9 Ways to Tune Your SaaS v2.0

Check out these valuable tips for tuning your next SaaS release to maximize user experience and reduce churn.

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Redefining Cloud Customer Experience and Driving Recurring Revenue

These four imperatives will help software customer executives develop and operate a new Maintenance, Customer Support and Retention model.

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The Dark Side of Cloud Computing

Organizations can be more elastic with cloud computing, but in today’s multi-cloud environment, how do you get SaaS applications and data sets to integrate?

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