TAG: customer experience

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Sales Motions in the Cloud and SaaS Customer Journey

Here’s an overview of the seven stages of the SaaS / cloud customer journey, and how they impact sales and marketing differently than the traditional software sales process.

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Ask the Experts: ROI vs ROE

Experts discuss whether the goal of ROI is diminishing in importance due to focus on return on user experience (ROE).

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Facts to Know about Trends in Payment Technologies

The payment technologies space is one of 2015’s hot areas. This article discusses trends, solutions and the future of payment technologies.

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Ask the Experts: Mobile Payment Technologies

Three experts discuss when mPayments technologies will move from their current niche status to mainstream adoption and the biggest factor holding back greater adoption.

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