TAG: customer expectations

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M.R. Asks 3 Questions: Pete Sinclair, CEO & Founder, Obo

Sharing his research that identifies what causes the gap between a company's strategy and it's development planning, Pete Sinclair, CEO of Obo explains what product teams need to focus on to have more overall traction in the market.

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M.R. Asks 3 Questions: Juan Carlos Abello, Founder & CEO, Nuvola

Nuvola is a cloud-based guest services management company for the hotel industry. I spoke to founder Juan Carlos about what’s new at Nuvola, what makes an effective leader and where he likes to spend his own vacations.

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M.R. Asks 3 Questions: Jayaram Bhat, CEO, Squelch

Squelch focuses on customer service after the initial sale, which is especially important for SaaS-based businesses that aim to build long and strong relationships with their customers.

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