TAG: customer expectations

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Ask the Experts: Customer Data Privacy

Personal information optimizes and personalizes a customer experience, but Personally Identifiable Information (PII) can be abused. Here’s how companies can best protect customers’ PII.

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Why 2016 is the Year of the Money Story

Amidst all the changes in business over the past several years, particularly in high tech, 2016 will be a turning point. To truly prepare for the change in business climate, businesses need to do three things.

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