TAG: customer expectations

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SaaS Now Revolutionizes the Channel

SaaS is requiring SaaS vendors and their channel partners to change the way they work together.

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8 Tips for SaaS UI Design that Reduce Churn

How do you design a SaaS product to become a habit for users? The battle against SaaS churn begins with these design strategies.

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Appian’s Michael Beckley: A New Kind of Tech Leader

What should be the focus of a technology leader? Appian’s CTO answers this question and others in the first article in a SandHill series profiling software industry leaders.

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Retail Operations: Don’t Sweat the Small Stuff

Automation enables retailers to manage time-consuming administration and routine maintenance tasks that eat into IT resources, freeing staff to focus on innovation, the key driver for success.

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