TAG: customer expectations

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6 “Musts” for Rebuilding Trust with Customers

How the new demand for data impacts customer engagement and what technology vendors must do to regain consumer confidence in the wake of recent data breaches.

Meet the 5 Types of Cloud Services Buyers

A summary of new ISG research shows the maturity gap between buyers of public cloud services continues to widen.

Creating a World-Class IT Organization

Veteran IT leader veteran Praniti Lakhwara of Apttus distills the elements of success required for today’s CIOs.

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