TAG: customer expectations

Author user photo

Enter "The Age Of The Customer"

An excerpt from the new book, “Subscribed: Why the Subscription Model Will Be Your Company’s Future” explores the economy’s evolution to a customer-centric model.

Author user photo

6 “Musts” for Rebuilding Trust with Customers

How the new demand for data impacts customer engagement and what technology vendors must do to regain consumer confidence in the wake of recent data breaches.

Meet the 5 Types of Cloud Services Buyers

A summary of new ISG research shows the maturity gap between buyers of public cloud services continues to widen.

More Articles