TAG: customer expectations

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Top 9 Ways to Tune Your SaaS v2.0

Check out these valuable tips for tuning your next SaaS release to maximize user experience and reduce churn.

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Redefining Cloud Customer Experience and Driving Recurring Revenue

These four imperatives will help software customer executives develop and operate a new Maintenance, Customer Support and Retention model.

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SaaS Now Revolutionizes the Channel

SaaS is requiring SaaS vendors and their channel partners to change the way they work together.

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