TAG: customer care

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Software News Brief – March 9

Recent news stories highlight how mobile tech is impacting growth in other markets. Other notable headlines bring attention to new software firms in high-stakes markets and winners in the Hadoop-as-a-Service market.

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Clarizen and WalkMe Case Study

Clarizen, a SaaS project management software company, had a challenge with converting free-trial users to paid users. Read the case study of how WalkMe helped them address this challenge and also achieve other benefits.

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Cloud-Based Social Dynamx Enables Enterprise Social Customer Care

The cloud-based Social Dynamx platform helps companies with tens of thousands of daily customer communications in Twitter, Facebook and other social media platforms prioritize, triage and take action.

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