TAG: CRM

AI is Driving the Transformation of Retail

Here is a closer look at five use cases that demonstrate the innovations helping retailers improve the shopping experience for their customers.

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Mobile CRM truly takes shape in 2017

An increase in the global mobile workforce will lead to greater expectations for mobile customer relationship management (CRM) platforms in 2017. What features must be included?

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Excel has no place in strategic business operations

Here are four examples of strategic business segments that have replaced Excel dependency with operational cloud solutions and empowered the rest of the enterprise in the process.

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