TAG: benchmarking

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Impact of Visual Hacking (Roundtable Q&A)

Is visual hacking one of today’s top security risks? Should specific groups be concerned about the practice? And what measures can companies take to defend against it?

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Establishing Software Channel Partner Program Performance Goals

This article highlights common pitfalls of launching a channel partner program and outlines an approach to effectively establish performance metrics for your initial channel initiative.

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Which Customer Satisfaction Measurement is Right for You?

Organizations are becoming aware of the necessity of internal customer satisfaction surveys for improving services. Which measurement approach is right for your company?

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