TAG: analytics

The Tipping Point in Customer Experience Tech

Automation can now solve most issues, provide customer insights and create a superior environment of personalization.

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4 ways to know if your sourcing data makes the grade

High-quality sourcing data can make a huge business impact. So, how do you know if your sourcing data makes the grade? Start by running through this simple, four-point quality check.

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5 ways BFSI will use digital analytics in 2017

How can digital analytics help Banking, Financial Services and Insurance (BFSI) companies address some of their challenges in the market?

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User & entity behavior analytics software evolving in 2017

This article predicts that in 2017, there will be two significant trends in the User and Entity Behavior Analytics (UEBA) market and the use of the technology itself.

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