Every SaaS business wants to have very low churn rates. Through benchmarking, you can see what your peer companies are achieving, which helps focus management energy and resources on areas that could be improved and start executing on concrete strategies.
Jeffrey M. Kaplan, Managing Director - THINKstrategies
Selling cloud solutions to SMBs has historically been delegated to tech channel partners. However, the cloud business model has created a new set of challenges raising questions about whether channel companies can meet today’s demands.