NetSuite Under Oracle: 3 Signs That NetSuite’s Still Hungry

Paul Farrell, VP of Product Marketing - Oracle NetSuite Global Business Unit

The Oracle acquisition is the first step in a journey that will take NetSuite customers to an even more exciting destination.

Two Ways Customer Success Managers Shape SaaS Success

Dan Sherman, Senior Associate - Waterstone Management Group

At SaaStr, top companies underscore the importance of core values and CSM psychology to the bottom line.

The X Factor in Startup Ecosystems

Avinash Raghava, Fellow - iSPIRT

A personal look at Chennai’s SaaS success identifies five elements needed to become an epicenter of innovation.

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Subscription Scorecard Metric Deep Dive: Cost of Customer Retention

This white paper from Waterstone Management Group explores different ways to calculate retention, the value of higher retention and how to determine the cost of customer retention.

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Taking a closer look at SaaS ID management

Rick Delgado, Technology Writer

This article discusses how Identification Management-as-a-Service (IDMaaS) works, the cloud’s impact on its growth and service providers.