Offshoring & Outsourcing

Robert Fox, Director, B2B / EAI Software Development - Liaison Technologies

iPaaS is a platform for building and deploying integrations within the cloud, and between the cloud and enterprise.

Jeff Shieh, Sr. Patent Attorney - inovia

Kathleen Goolsby, Editor - SandHill.com

Social media platforms are becoming the new customer care channel for the world’s leading organizations. Sitel discusses trends, future direction and social-enabled customer care.

Robert Fox, Director, B2B / EAI Software Development - Liaison Technologies

Managed file transfer (MFT) is morphing to play a critical role in moving large sets of Big Data and traditional business files to, from and through clouds. Here's what to look for in a cloud services provider for MFT.

Leonardo Mattiazzi, VP, International Business - Ci&T

If a company's business goal is merely to survive, then the "software factory" paradigm with repeatable processes is adequate. But if the goal is to build successful applications that contribute to business growth, then something more is needed.