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Cloud

How shared service management communicates across silos

Nancy Van Elsacker Louisnord, President - TOPdesk

This article discusses why service management solutions are gaining popularity, the benefits of shared service management, types of approaches and advantages of cloud service management.

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Sales & Marketing

How to make presentations memorable and drive the audience to action

Kathleen Goolsby, Managing Editor - SandHill.com

How would it benefit your career if you understood the power in the way movies tell stories and how to apply moviemakers’ approaches to your presentations? These and other tips for influencing audiences and stakeholders are in the book, “Get to the Heart.”

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Big Data

5 ways BFSI will use digital analytics in 2017

Dinesh Venugopal, President, Digital and Strategic Customers - Mphasis

How can digital analytics help Banking, Financial Services and Insurance (BFSI) companies address some of their challenges in the market?

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Cloud

A small business owner's guide to cloud security

Beth Kotz, Business Writer

Follow these basic cloud security practices to easily mitigate much of the risk of cloud-based data management and allow your small business to safely capitalize on the benefits.

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Mobile

Is machine learning ideal for payment fraud prevention?

Eran Feinstein, Founder - Direct Pay Online

There has been a lot of buzz in the payments industry about machine learning being a great tool to automate fraud prevention. Although it has potential, it also has vulnerabilities.