The Pulse - A newsletter by
April 13, 2016
This week's Pulse is sponsored by Gemalto

Data Breach Incident Response Plan

Sekhar Sarukkai

Sekhar Sarukkai
Co-Founder and Chief Scientist
Skyhigh Networks

The high-profile breaches and incident responses of major companies in the last two or three years have brought more discussions into corporate boardrooms about cybersecurity risks as well as incident response. Here are five important steps to include in an effective incident response plan.

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Visual Search Tools and
e-Commerce Conversion

Sayak Boral

Sayak Boral
Assistant Manager – Marketing

Text keywords have been the first choice for users in describing their search engine criteria, but visual search tools have changed the way users seek information online. This article discusses results and advantages e-commerce companies can achieve by implementing image-based search engines on Web and mobile apps.

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Mobile Scanning Benefits
for Car Rentals

Bruce Ackerman

Bruce Ackerman
Executive VP of Global Sales

Rental car companies compete for customers’ attention on much more than price. Pick-up and return processes are important factors affecting customer satisfaction. This article discusses how mobile scanning solutions streamline and speed up transactions to improve customer experience.

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AS/400 Account and Password Management

Dean Wiech

Dean Wiech
Managing Director

IBM’s AS/400 is one of the most successful mid-range computers in history, but managing the user account life cycle and defining roles on it, as well as resetting passwords, has always been a challenge for systems administrators. Now major identity and access management (IAM) providers offer solutions.

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New Challenges and Priorities Facing IT in the Software and Services Industries

Are the software and services industries “eating their own dogfood,” so to speak? How can IT conceive and drive services from the viewpoint of the business consumer while also being a good steward and efficient user of enterprise resources? What technologies are companies investing in and where are they being deployed first to realize the most ROI/value? How are companies making business processes more flexible and software design more effective?

At Sand Hill Group, we realize that across the software and services industries organizations are grappling with these same questions. Our goal is to gather information on how the shifting role of IT is impacting business priorities and provide insights that benefit executives and operators in the software and services industries.

Senior management and leaders: We invite you to give us your input and candid, confidential feedback. By participating in our survey, you’ll be eligible for a chance to win in a drawing for one of three prizes – an Apple Watch or one of two $100 Amazon gift cards. Also, and the study’s underwriter, NetSuite, will give you an executive report with valuable insights on the findings.

If you are not the right person who has information about your company’s current technology-related challenges and objectives, please forward this survey information to the appropriate senior executive in your company.

Click here to share your insights and feedback to our questions about tech-related objectives and challenges.


This Week's Sponsor: Gemalto


April 26 Webinar – "Leveraging Cloud-Based Software Licensing for Customer Intimacy, Product Leadership and Operational Efficiency - Software Monetization Strategies for the Digital World"

GemaltoJoin us at 1:00 p.m. (EDT) to learn about software monetization strategies. Speakers will be Jeff Kaplan (managing director of THINKstrategies, founder of the Cloud Computing Showplace and host of the Connected Cloud Summit) and Jamshed “Jam” Khan (director, professional services at Gemalto).

Today’s business environment has become extremely challenging and customer expectations rise every day. In the past, companies were considered market leaders if they could achieve proficiency in one of these areas: product differentiation, operational excellence or customer intimacy. Fortunately, software and technological innovation is making it possible for businesses to gain a competitive advantage and lead in all three disciplines simultaneously.

Please join THINKstrategies and Gemalto for this webinar and learn the best ways for a company to achieve a competitive advantage by adopting a new generation of cloud-based software licensing and monetization solutions.

Click here to register for the seminar.


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