The Pulse - A newsletter by Sandhill.com
June 10, 2015
This week's Pulse is sponsored by Actian
 
 
 

Customer Success Tips & the Stickiness Factor

Kathleen Goolsby

Kathleen Goolsby
Managing Editor
Sandhill.com

Are your company’s sales and marketing investments and tactics designed to grow a customer relationship? As your team communicates with customers, do they help them become more enthusiastic about your product or services? This article discusses how to succeed in building a customer success program.

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Customer Success Program: Tips to Lead and Scale

Lincoln Murphy

Lincoln Murphy
Customer Success Evangelist
Gainsight

The emphasis on the customer success journey is gaining momentum but still in the early stages. Consequently, software companies sometimes launch programs and initiatives without knowing keys to success. This article shares insights on critical program management aspects that impact ROI.

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Security Startup Phantom Cyber’s Dream Team

Steve Morgan

Steve Morgan
Founder and CEO
Cybersecurity Ventures

John Thompson, Microsoft chairman, recently invested in a hot cybersecurity startup – Phantom Cyber – alongside some other high-profile technology executives. This article discusses Phantom Cyber’s dream team of investors, management team and why you should keep your eyes on this company.

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DevOps Culture: Bridging the Gap

Vadym Fedorov

Vadym Fedorov
Solutions Architect
Softserve

The software development process from Ops and Dev standpoints can be vastly different. This article discusses problems with the old model and provides recommendations and best practices on adopting DevOps in your organization and increasing productivity of the development and operational teams.

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Executive Briefings

 
 

Run Your Advertising Agency More Efficiently with NetSuite

In advertising, it is common for firms to run their businesses on a patchwork of technologies and systems that are loosely integrated and/or rely on manual processes to share information. NetSuite’s single unified solution provides a better way for advertising firms to run operations and to transform their business. This white paper highlights some of the operational challenges that advertising firms face today and illustrates how deploying NetSuite can help agencies run their operations more effectively.

Click here to read the white paper.


 

Three Ways to Cut the Cost and Pain of a Software Audit

Software vendors frequently audit customers to ensure they are in compliance with license contracting terms. But for the customers, providing proof that the organization is using only properly licensed software can be cumbersome and complicated.

Click here to download the briefing.


 

Pervasive Commerce: How Product Intelligence is Enabling Shopping Experiences Tailored for You

We are entering the age of pervasive commerce, where the experience of shopping is all about the consumer. Product intelligence and machine learning technologies that anticipate and help consumers decide will be a driving force in this evolution.

Click here to download the briefing.

 
 

This Week's Sponsor: Actian

 
 

Actian

Actian powers the action-driven enterprise in the Age of Data, delivering rapid time to analytic value with a modular approach that connects data assets behind the scenes, enables unconstrained analytics and scales almost without limits. Actian is headquartered in California with offices in Austin, New York, London, Paris, Frankfurt, Amsterdam and Melbourne. Stay connected with Actian Corporation on Facebook, Twitter and LinkedIn.

 






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